Arcovelle · iPhone + web workspace

Support

Practical guidance for planning, designing, estimating, and sharing a residential project.

Start a project

Choose Start your project on the homepage, or choose Explore an example to open a complete sample in the studio. Use Overview to understand the scope, then open Design, Site, Estimate, or Project from the tab bar. To reopen an exported file, choose Open a project file on the homepage, then Import project in the Project tab.

Edit the floor plan

In Design, select 2D plan. Select a room to edit dimensions, drag it or use arrow keys on the web, and use Add space to extend the program. The floor selector supports up to four levels. Lock a room to prevent geometry edits; unlock it before moving it or changing its openings.

Use the 3D model

Choose 3D model, then drag to orbit and pinch to zoom. The model is concept massing and is not a construction document.

Understand estimates

Estimate ranges respond to project type, conditioned area, finish level, selected allowances, and supported ZIP-region factors. Always verify pricing with qualified local professionals.

Identity and saved projects

Open Account to create an email account or sign in. Confirm your email before signing in, then save cloud revisions and open them on another device. Saving is explicit: changes are not uploaded automatically. You can also use Export project without an account to keep an editable copy.

Move an editable project

Export a project file from Project, then import that JSON file on another device. Arcovelle validates the file and asks before replacing your draft. Files retain floors, doors, windows, locked rooms, material selections, and estimate assumptions. Older single-level files still open.

Reset local data

Signing out keeps the open draft. Deleting the iPhone app removes its local project storage but not cloud projects. Use Delete account after a recent sign-in to delete the account and its cloud projects. Exported files must be removed separately.

Recover your account

Choose Forgot password and request a link. Open it in the same browser or iPhone app where you requested it, then choose a new password. Expired or already-used links require a new request. Account messages are sent from accounts@arcovelle.com.

Need help? Contact Arcovelle support.